A little closer to your doorstep. Follow your latest delivery from The Velvet Willow through your secure order history.
Find your delivery
- Sign in using the email address you used at checkout.
- Select the order you want to check.
- Once your order has shipped, follow its tracking link to see the latest available updates.
Waiting for a tracking update?
You’ll receive tracking information after your order ships. Please allow 24–48 hours for tracking updates to appear after shipment. A tracking number may be available before the carrier posts its first update.
For your privacy, view your order details through your secure account. When following carrier tracking links, use secure links beginning with https://.
Can’t find your order?
Check that you’re signing in with the same email address used at checkout. You can also follow the order-status link in your shipping confirmation email.
Thank you for shopping with The Velvet Willow. We’re glad to be part of your day.